Compatibility

Smartphone Compatibility with Dexcom G7

What smart devices are compatible with Dexcom G7?

Dexcom G7 is compatible with the latest Apple iPhones and many popular Android devices. We are regularly adding more devices, so please visit dexcom.com/compatibility for the latest list.

Will updating my smart phone affect how I can use my Dexcom G7?

Before upgrading your smart phone or its operating system, check dexcom.com/compatibility...

My phone is compatible with Dexcom G6, will it also work with Dexcom G7?

The latest Apple iPhones and many of the popular Android smart phones are compatible with both Dexcom G6 and G7; however, there are some differences between the systems...

Why am I not seeing my Dexcom CGM data in third party Dexcom connected partner applications?

In order to receive and see your Dexcom CGM data in third-party apps and devices that are Dexcom connected partners (e.g. Digital Health apps and Lifestyle devices), please ensure the following settings..

Insulin Pump Compatibility

When will insulin pumps connected to Dexcom G6 be compatible with Dexcom G7?

Dexcom is working closely with our insulin pump partners to integrate Dexcom G7 into current and future automated insulin delivery (AID) systems as quickly as possible. Please reach out to the pump company for the most current launch timelines.

I am currently using Dexcom G7 and I would like to use an insulin pump connected to Dexcom.

If you were prescribed Dexcom G7 and you need to switch back to Dexcom G6, reach out to your doctor and obtain a new prescription for Dexcom G6.

I am currently using an insulin pump connected with Dexcom G6. What do I do?

We recommend continuing to use your connected system with Dexcom G6. You will be able to switch to Dexcom G7 as soon as the compatibility with our partner’s product is available and your pump system is updated (if needed).

My connected insulin pump doesn’t work with Dexcom G7 yet, how do I get back on G6?

Dexcom is working closely with our insulin pump partners to integrate Dexcom G7 into current and future automated insulin delivery (AID) systems as quickly as possible.