Technical product support
For immediate assistance, call our 24/7 Technical Support 1-844-832-1810
Are you having technical issues using a Dexcom product? Our 24/7 Technical Product Support team can help troubleshoot issues with a Dexcom CGM mobile app, receiver, or the Dexcom CGM sensor itself. They can also assess your product issues and provide replacements where appropriate.
If you have an issue that needs immediate support, this is the right team to help guide you. For immediate assistance, call 1-844-832-1810 (Available 24 hours a day, 7 days a week). Alternatively, click here to report your issue and have an agent follow up with you.
Common resource quick links
What is continuous glucose monitoring (CGM)?
The CGM Blog: resources for living with diabetes
Private and public insurance coverage in Canada
Dexcom G7 patient benefit program, save up to 20%
Overview of Dexcom G7
The Dexcom Help Centre is a self-serve option with FAQs
Contact Technical Product Support to submit a request
Download our
PDF User Guides
PDF User Guides