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Patient support services we offer
Diabetes Education
Reimbursement & Insurance Support
Financial Assistance
CGM Product Training
Technical Product Support
Shipping & Invoicing Support
Get support with your Dexcom shipment or invoice
Shipping & invoicing support
For those who receive CGM products shipped directly from us, we have a dedicated team just for you. We can help with subscription contracts, invoicing, shipping confirmations, or product reorders.
Enroll to have a member of our team follow up with you, call 1-844-832-1810 (Monday to Friday, 9am – 8pm EST) or email [email protected].
  • Enrol for shipping or invoicing support

Common resource quick links

What is continuous glucose monitoring (CGM)?
  • Learn more about CGM
.
The CGM Blog: resources for living with diabetes
Private and public insurance coverage in Canada
Dexcom G7 user at work.
Dexcom G7 patient benefit program, save up to 20%
Overview of Dexcom G7
Image of a persona using a laptop to review Dexcom CGM FAQs
The Dexcom Help Centre is a self-serve option with FAQs
Image from our downloadable User Guides PDFs
Download our
PDF User Guides

Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & Diabetes Education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

LBL-1001709 Rev001

• MAT-5198.

© 2024 Dexcom Canada, Co. All rights reserved. This product is covered by US Patent.

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