I use Dexcom G7. How do I reset my password?

First, you need to know your user ID. Depending on your age and when you created your account, your user ID may be:  

If you aren’t sure what type of user ID you have, this chart may help.

Username

Mobile number

Your user ID is a username if:

Your user ID is your email if:

AND

AND

Your user ID is your mobile number if:

AND

AND

Once you have your user ID, you can reset your password.

Instructions
	Go to the login screen.  Select Forgot your username or password?
	Select your user ID type: Mobile number OR Email or username  Enter your user ID.  Select Send code. We’ll send a code to your phone or email, based on your user ID type. This safety measure helps protect your personal information.
	Enter the verification code and select Confirm.  Follow the onscreen instructions to reset your password.    Note: If you’re below legal age, the code will go to the email or mobile number of the adult who created the account.

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To reset your Dexcom account password, follow these easy steps.

How do I log into my Dexcom account?

Your user ID is the name or number you use to log in to all Dexcom apps and services. Learn more about how to log into your Dexcom account.