How do you install the Dexcom G7 Apple Widget for iPhone?
To install the Dexcom G7 Apple Widget for iPhone, you must first update your Dexcom G7 App to version 2.4 or later via the App Store.
To add the Dexcom G7 widget to your iPhone home screen, follow these steps:
- From the Home Screen, touch and hold a widget or an empty area until the apps jiggle.
- Tap the Add button in the upper-left corner.
- Select the Dexcom widget, then tap Add Widget.
- Done.
*Compatible smart devices sold separately. To view a list of compatible smart devices, visit dexcom.com/compatibility
To add the Dexcom G7 widget to your Today View screen, follow these steps:
- Swipe right from the Home Screen or Lock Screen.
- Touch and hold a widget or an empty area in Today View until the apps jiggle.
- Tap the Add button in the upper-left corner.
- Select the Dexcom G7 widget, then choose from three widget sizes.
- Tap Add Widget, then tap Done.
To add the Dexcom G7 widget to your Lock Screen, follow these steps:
- Touch and hold the Lock Screen until the Customize button appears, then tap Customize.
- Select Lock Screen.
- Tap Add Widgets.
- Tap the Dexcom G7 widget to add to the Lock Screen.
- Tap the close button, then tap Done.
For step-by-step visuals on how to add a widget to your iPhone’s lock screen or home screen visit the Apple instruction page for widgets HERE.
How does the Dexcom G7 Apple Widget work?
The Dexcom G7 Apple widget for iPhone lets you see your glucose numbers on your lock screen or home screen without opening the app.
For the widget to work, your G7 app must still be running in the background when you don't have the app displayed.
Why is the Dexcom G7 Apple Widget displaying "---" and not my glucose number?
The widget changes for different situations, such as these:
- “ ---”: Displays where there's no sensor reading available. The operating system limits the number of times a widget can be updated each day. When the widget hasn't updated as expected, it will show ”---” instead of a sensor reading and there will be a gap in the trend graph.
- No Alerts banner and “---”: Displays when there's an alert that prevents you from seeing a sensor reading, such as Signal Loss. There will be a gap in the trend graph.
- To open the G7 app, just tap the widget. This will direct you right to the Dexcom G7 App to get your glucose reading when the widget is showing "---".
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Why doesn’t Dexcom G7 have the Apple Widget?
The Dexcom Apple Widget has been a popular feature of Dexcom products because they give you your glucose data without opening the app.
What are the recommended Dexcom G7 Android smartphone settings?
Your Android smartphone settings can prevent the Dexcom G7 CGM app from working optimally. Learn more about the settings we recommend and how to check them.
How do I log into my Dexcom account?
Your user ID is the name or number you use to log in to all Dexcom apps and services. Learn more about how to log into your Dexcom account.
Why does the Dexcom G7 app ask for Location Permission on Android?*
The Android Bluetooth implementation we use for OS 10 and 11 requires you to give us this level of Location Permission, so we can connect and communicate continuously with the Dexcom G7 sensor.