Get Started with Dexcom G6

Follow these simple steps on setting up and using your Dexcom G6 CGM System.

Inserting your Dexcom G6 Sensor

Download the Dexcom G6 App

Download the Dexcom G6 app from the App Store or Google Play store to your compatible smart device.* Follow the onscreen instructions, including watching the in-app training videos in full.
Please note that the Dexcom G6 app can only be downloaded if you are located in the country of purchase. If you are travelling abroad, please make sure you download the app before you go. If you uninstall and try to reinstall the app whilst outside the country of purchase, the download will not work.
  • Download on the Apple App Store
  • Get it on Google Play

Applying your G6 Sensor
and Inserting the Transmitter

How are you doing?

Have you successfully set-up your Dexcom G6?

Continue on your learning journey with Dexcom G6 or find more support below.
  • Doing good - what should I expect for the next 10 days?
  • I'm having an issue with the product - how do I get Technical Support?
*Smart devices sold separately. For a list of compatible devices, please visit dexcom.com/compatibility.

Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & Diabetes Education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

LBL-1001709 Rev001

• MAT-0545 v0.1

© © 2024 Dexcom Canada, Co. All rights reserved. This product is covered by US Patent.

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