Getting Started with Dexcom G6
Welcome! 😊 In this section, you'll find helpful tips on how to replace your Dexcom G6 sensor and transmitter, share your data with your doctors or family, and adjust your phone settings for the best experience. Let's get started!
Recommended Phone Settings
Some smartphone* settings can interfere with your Dexcom G6 app. Check our recommended settings to know which ones you should or shouldn’t use.
Supporting Applications
Frequently Asked Questions
Once you set up your Dexcom G7, our support doesn't end there. We offer ongoing education to help you get the most from your experience with Dexcom CGM.
- What’s the difference between my BG meter reading and CGM reading?
- Know Before You Go: Tips For Travelling with Diabetes
- Can I view my Dexcom G6 Continuous Glucose Monitoring (CGM) System data on an Apple Watch?
- What are the recommended Dexcom G6 iPhone settings?
- What are the recommended G6 Android phone settings?
- What can I do to keep the adhesive patch from peeling off my body?
- What is Dexcom’s sensor replacement policy?
Patient support services we offer
Diabetes education
A summary of online resources and you can book a training session with a Certified Diabetes Educator (CDE).
Reimbursement & insurance support
A summary of online resources and enrol to speak with our Insurance Specialists.
Financial assistance
Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.
CGM product training
Support with setting up your app or receiver, sensor insertion, customizing alerts, and more.
Technical product support
For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Shipping & invoicing support
Get assistance with Dexcom G6 subscription purchases, invoicing, reorders and shipping.
* Appareils intelligents vendus séparément. Pour une liste des appareils compatibles, allez à dexcom.com/compatibility
† Cette fonction nécessite une connexion Internet et l’utilisation de l’application Follow. Les abonnés doivent toujours confirmer les résultats à l’aide du récepteur ou de l’application de SCG Dexcom G6 avant de prendre des décisions de traitement.