What if I have issues with the Dexcom G7 while traveling?

Q: What if I have issues with the Dexcom G7 while traveling?

We recommend checking your local website or reaching out to our technical support for assistance.

If you encounter any issues with your Dexcom G7 while you're on the go, before uninstalling and reinstalling, we recommend checking your local website or reaching out to our technical support for assistance. They'll be happy to help you troubleshoot any problems you may have.

Global Technical Support - Product troubleshooting inquiries
1-844-607-8398
Available 24 hours a day; 7 days a week

Dexcom CARE - Dexcom CGM training, software downloads, and tutorials
1-888-738-3646
Monday - Friday 6 AM - 5 PM PST (All hours subject to change)

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Can I travel with my Dexcom G7?

You can take your Dexcom G7 with you when you travel.

Can I get Dexcom G7 Continuous Glucose Monitor wet?

The Dexcom G7 CGM sensor is waterproof up to 8 feet (2.4 meters). *,1 You can also get the sensor wet while bathing, showering, or swimming.

What if I have issues with the Dexcom G7 while traveling?

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Can I travel with my Dexcom G7?

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