Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

https://dexcom.com/content/footer-international

global-international-footer

en-us/start -- US Lead Gen Form Page

Get started with Dexcom G6

Direct to Watch - Grid / Toggle Grid Layout

If you&#x27;re swimming or bathing and using Dexcom Direct to Watch, you may not get sensor readings until you get out of the water.

When using Direct to Watch, will I get my numbers while swimming?

No, Direct to Watch is not available on Dexcom G6.

Is Direct to Watch available with the Dexcom G6 CGM System?

When you see the orange phone icon beside your sensor reading on your Apple Watch screen, this means that Direct to Watch mode is temporarily not working.

What is the orange phone icon on my Apple Watch Screen?

To use Dexcom G7 Direct to Watch you must have one of the following Apple Watch models, running watch OS 10 or later. View all compatible smart watches.

What Apple Watches are compatible with Dexcom G7 Direct to Watch?

You’ll see your current glucose reading, trend arrow, trend graph, and alerts.

What G7 features can I view on my Apple Watch when in Direct to Watch Mode?

No. A cellular plan isn’t required to connect your Dexcom G7 sensor to your watch. The sensor connects to your Apple Watch using Bluetooth.

Do I need to have a cellular plan for my Apple Watch to use Direct to Watch?

Share is not available on smartwatches*, your smartwatch can’t send information to followers. The primary user must use their Dexcom G7 phone app to use Share and Follow.

Is Share available from my Watch when in Direct to Watch Mode?

Yes. Dexcom G7 can display glucose on multiple devices including your phone, smartwatch*, and Dexcom receiver or connected AID (Automated Insulin Delivery) system simultaneously and independent of each other.

If I use Direct to Watch, can I still connect to my AID system?

Direct to Watch can’t share real-time glucose data to Health App partners like Sugarmate or Happy Bob.

Will my Apple Watch* share glucose data with Health Apps like Sugarmate or Happy Bob?

In Standard Smartwatch mode there is no direct connection between the Dexcom G7 sensor and the smartwatch, so users must keep their smartphone within 20 feet to receive glucose readings on their smartwatch.

How can I tell if I am in Direct to Watch Mode or Standard Smartwatch mode?

Currently, the Dexcom G7 Direct to Watch feature is only compatible with Apple Watch.

What smartwatches have Direct to Watch compatibility?

To use Dexcom G7 Direct to Watch, you must have an Apple Watch 6 or later model, running watch OS 10 or later, iPhone running iOS 17 and G7 App version 2.2.1 or later.

What are the Device &amp; Operating system requirements for Direct To Watch?

To set up Dexcom G7 Direct to Watch, you must have an iPhone* that is running iOS 17 or later and an Apple Watch Series 6 or later running watchOS10.

Do I need an iPhone to pair directly with my Apple Watch?

To connect G7 sensor directly with your Apple Watch open your G7 phone app, go to Connections &gt; Direct to Watch to begin, then follow the on-screen instructions.

How do I connect G7 sensor directly with my Apple Watch?

Dexcom G7 Direct to Watch connects the G7 sensor directly to your Apple Watch* using Bluetooth, sending CGM data right to your watch, with no phone needed.

What is Dexcom G7 Direct to Watch?

Your Apple Watch will mirror the settings of your smartphone; view instructions how to change the alert settings on your G7 phone app and mirror them on the watch.

How can I change the alert settings on my Apple Watch?

The Dexcom G7 sensor is factory calibrated. The 4-digit pairing code found on the G7 Wearable box and Applicator connects your G7 sensor to your smart device or receiver through bluetooth.

Explain the differences between the G6 4-digit code vs.the G7 4-digit code?

Ask a friend, family member, or healthcare provider to help insert your first Dexcom G7 sensor and overpatch.

I am having a hard time with sensor insertion and overpatch application on the back of the arm.

No. Dexcom G6 sensors, transmitters, and receivers are not compatible with the Dexcom G7 CGM app, sensors, nor receiver.

Can I use Dexcom G6 components with my Dexcom G7 CGM?

Dexcom G7 CGM system is compatible with Omnipod 5 insulin pump; find information about integration, coverage, pairing and how to get started with Omnipod 5.

Omnipod 5 and Dexcom G7 Compatibility FAQs

The first time you start the Dexcom G7 app, it verifies that the country you are in matches the country of residence in your account. This ensures you will get the resources and features approved for use where you are currently located.

Why does the Dexcom G7 app ask for my location?

Learn how you can create a Dexcom account with SMS verfication.

Creating an Account with SMS verification: FAQs

Dexcom G7 is factory calibrated. Unlike G6 sensors, the G7 sensors are pre-programmed with the factory calibration setting so you don’t need to enter a sensor code.

Does Dexcom G7 have a sensor code?

Dexcom G7 sensors may be inserted on the back of the upper arm (indicated for users ages 2 years and older) or the upper buttocks (ages 2-6 years old).

Where can I insert my Dexcom G7 sensor?

Press the applicator more firmly against your skin before pushing the button. You can’t press the applicator button until you push the applicator so firmly against your skin that the clear safety guard pushes in.

Why can’t I press the applicator button when inserting Dexcom G7?

The Dexcom Apple Widget has been a popular feature of Dexcom products because they give you your glucose data without opening the app.

Why doesn’t Dexcom G7 have the Apple Widget?

Activity logging is a way to get data from other activity tracking apps and devices into G7 through Apple Health / Health Connect.

What is activity logging?

Your Android smartphone settings can prevent the Dexcom G7 CGM app from working optimally. Learn more about the settings we recommend and how to check them.

What are the recommended Dexcom G7 Android smartphone settings?

Medication logging is the latest addition to the “add events” function in the History tab of the G7 App.

What is medication logging?

Your user ID is the name or number you use to log in to all Dexcom apps and services. Learn more about how to log into your Dexcom account.

How do I log into my Dexcom account?

The Android Bluetooth implementation we use for OS 10 and 11 requires you to give us this level of Location Permission, so we can connect and communicate continuously with the Dexcom G7 sensor.

Why does the Dexcom G7 app ask for Location Permission on Android?*

Your iPhone smartphone settings can prevent the Dexcom G7 app from working optimally. Learn about the settings we recommend for your smart device and how to check them.

What are the recommended Dexcom G7 iPhone settings?

The G7 app includes an Apple Watch app. Use the watch app to get your current glucose value, trend, and a 1, 3, or 6 hour graph of past readings.  Swipe the screen to move back and forth between different views.

Setting up Your G7 CGM System

Direct to Watch FAQs