How do I create an account using my email address?

To create a Dexcom account, we have to verify your identity. This is a safety measure that helps protect your personal information.
Before May 2023, Dexcom sent verification codes via email only. Now, new Dexcom G7 users can choose to create an account using a mobile number or email address.
If you sign up with your email, your email becomes your Dexcom user ID. You’ll use it to log in to all Dexcom apps and services.
To set up and verify your account using your email, simply:
  1. Tap Email.
  2. Enter your email address.
  3. If you accept the Terms of use and Privacy policy, tap the box.
  4. Tap Send code.
When you get the code:
  1. Enter it.
  2. Tap Confirm.
  3. Follow instructions on the remaining screens to finish setting up your account.
Does signing up with my email affect how I log in?
Yes. If you sign up with your email, it becomes your Dexcom user ID. You’ll use it to log in to all Dexcom apps and services.
Log in with your email address
On the log in screen:
  1. Tap the circle next to Email or username.
  2. Enter your email address.
  3. Tap Next.
On the next screen:
  1. Enter your password.
  2. Tap Log in.
Can all Dexcom users log in with their email?
No. You can’t log in with your email unless you used it to create and verify your Dexcom account. You can log in with your email if all the following are true:
  1. You are above legal age.
  2. You created your Dexcom account after August 2021.
  3. You verified your account with a code sent to your email.

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Related articles

How Do I Create an Online Account?

To create an online account with Dexcom, take the following steps.
  • Read more

How do I log into my Dexcom account?

Your user ID is the name or number you use to log in to all Dexcom apps and services. Learn more about how to log into your Dexcom account.
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