Subscriptions
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Why can’t I select an 11-month subscription contract for Dexcom G6?
The 11-month subscription contract is only available to those who have purchased the Dexcom G6 Starter Kit within the last 50 days.
I am funded for the Dexcom G6, why am I being asked to pay for my supplies?
Currently the Dexcom Store is only available to self-funded customers. If you wish to place an order for funded supplies please contact our Customer Services team on 0800 031 5761.
My subscription status was changed to "Suspended", what does that mean and what do I do now?
A "Suspended" subscription status means that we encountered a problem while trying to process your monthly payment.
How do I make changes to my subscription?
If you want to make changes to your existing Dexcom G6 subscription, please contact our customer support team on 0800 031 5761.