How do I access co-pay assistance and other Dexcom CGM support services as a GreenShield Plan Member?

Dexcom Canada is partnering with GreenShield Canada (GSC) and GreenShield Pharmacy to provide GSC plan members with convenient access to Dexcom CGM supplies combined with virtual diabetes coaching support through the Digital Diabetes Care Program.
The Program is now available to GSC plan members in Ontario, Alberta, Manitoba, Saskatchewan, Nova Scotia, PEI, Newfoundland, & New Brunswick and will be available in early 2023 to members in British Columbia & Yukon.
If you are eligible for Dexcom CGM coverage as a GSC plan member you can register for the program, delivered by GreenShield Pharmacy, to obtain exclusive access to convenient and coordinated diabetes management support services including:
  • Automated product shipments to your home
  • Preferred pricing for Dexcom supplies
  • Direct billing of claims for Dexcom supplies to Green Shield
  • Co-payment assistance
  • No-cost receiver if you don’t have a compatible smart device
  • Individualized diabetes management support using insights from your Dexcom Clarity app with GreenShield Pharmacy’s team of clinical pharmacists
  • Complimentary 30-minute clinical consultation by phone or video
  • Learn more here.
Here’s how to take advantage of the co-pay program and more:
  1. Obtain a prescription for Dexcom CGM from your doctor. GreenShield Pharmacy will need it to directly bill Green Shield going forward.
  2. Visit GreenShield Pharmacy to register for the program with your GSC ID Number and date of birth. Register Now
  3. Order your Dexcom CGM supplies through GreenShield's online pharmacy and the copay support will be automatically applied to your orders. This can reduce or even eliminate your out-of-pocket costs.

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Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & Diabetes Education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

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