Can I wear Dexcom G7 through security or while flying?

At security checkpoints
You can wear your Dexcom G7 sensor when going through walk-through metal detectors and Advanced Imaging Technology (AIT) body scanners. Alternatively, you may ask for hand-wanding or a full-body pat-down and visual inspection. Ask for visual inspection of any part of your Dexcom G7 in the baggage scanning machine.
Most security check points require you to temporarily give up your smart device* and receiver.
Dexcom G7 is safe to go through luggage scanning and will not affect product performance. To help you prepare for airport security checks and screening procedures for air travel, review any relevant airport websites and travel updates before your trip.
On the plane
To use your Dexcom G7 app or receiver to get sensor glucose information while on the plane, follow these instructions:
  • App: Switch smartphone to airplane mode. Keep the app running.
  • Receiver: Keep receiver on
Contact your airline for their policies. Always follow instructions from the airplane crew while on the plane.
*Compatible smart devices sold separately. To view a list of compatible smart devices, visit dexcom.com/compatibility

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Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & Diabetes Education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

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