Before You Order
System Overview
What components are required with the G6 system?
A new Dexcom customer will receive the Dexcom G6 system including a transmitter and sensors.
Do I need to use my receiver?
You have the option to use only the app, only the receiver, or both at the same time.
What Is Dexcom G6 CGM?
Dexcom G6 is the latest continuous glucose monitoring (CGM) system that provides glucose readings every 5 minutes to those living with type 1 and type 2 diabetes.
Who Can Use Dexcom CGM
Can Dexcom CGM be used to monitor type 2 diabetes?
Dexcom G6 Continuous Glucose Monitor (CGM) System for diabetes management can be used by type 1 or type 2 patients, age 2 years and older on intensive insulin therapy.
Is Dexcom G6 CGM approved for pediatric diabetes management?
The only CGM system approved for children ages 2 years and older, the Dexcom G6 continuous glucose monitor can help parents manage diabetes in kids. See how.
How Dexcom CGM Works
Can Dexcom G6 lower my A1C?
Dexcom CGM use is clinically proven to lower A1C, reduce hyper and hypoglycemia, and increase time in range through real-time glucose level monitoring.
How accurate is the Dexcom G6?
It’s important to know how different glucose tests work to understand how Dexcom G6 can be part of your diabetes care. Your doctor may do a glucose assessment test to provide a more accurate glucose number than any product you use at home...
Does the G6 accept calibrations?
The option to enter calibrations was included to allow a user to manually calibrate the system in case the start-up calibration code is lost. The system is designed to work properly without calibrations.
Common Activities with Dexcom CGM
Is Dexcom G6 CGM waterproof?
Yes, the Dexcom G6 sensor and transmitter is water-resistant and can be submerged under 8 feet of water for up to 24 hours, allowing you to swim, shower or bathe.
Follow App
My system seems to be experiencing an outage. What do I do?
Please visit status.dexcom.com for real-time updates on the status of Dexcom products.
What is the Dexcom Follow app for diabetes?
The Dexcom Follow app is a free CGM phone app that allows friends and family to remotely monitor a Dexcom G6 user's trending glucose levels.
How does Dexcom Share and the Dexcom Follow app work with family and friends?
The Share feature is built in to the Dexcom G6 CGM app and allows you to share glucose data with up to five people.
Need Additional Help?
Technical Support
Dexcom CGM product troubleshooting and Clarity software support
