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Get started with insurance help

In your phone app, go to Connections &gt; Direct to Watch to begin. Then follow the on-screen instructions in your Dexcom G7 app to set up.

How do I connect my G7 sensor directly with my Apple Watch?

You’ll see your current glucose reading, trend arrow, trend graph, and alerts. Tap the trend graph to see your sensor readings over the past 1, 3, or 6 hours.

What G7 features can I view on my Apple Watch when in Direct to Watch Mode?

Share is not available on smartwatches. Your smartwatch can’t send information to followers. The primary user must use their Dexcom G7 phone app to use Share and Follow

Is Share available from my Watch when in Direct to Watch Mode?

If you&#x27;re in water, you may not get sensor readings until you get out.

When using Direct to Watch, will I get my numbers while I am swimming?

You may use up to 3 display devices. Dexcom G7 has three Bluetooth channels: Smartphone, Smartwatch, and Dexcom Receiver.

If I use Direct to Watch, how many other display devices can I use?

To use Direct to Watch, you must have the following: Apple Watch 6 or later, running watchOS 10 or later, iPhone running iOS 17 must have Dexcom G7 App version 2.3 or later.

What are the Device &amp; Operating system requirements for Direct To Watch?

Direct to Watch connects the Dexcom G7 sensor directly to your Apple Watch using Bluetooth.

What is Direct to Watch?

When you see the orange phone icon beside your sensor reading, Direct to Watch mode is temporarily not working. Your smartwatch* isn’t getting information from the sensor.

What is the orange phone icon on my Apple Watch Screen / When I&#x27;m using my watch for my CGM info, when do I need my phone close by?

No, Direct to Watch is not available on Dexcom G6.

Is Direct to Watch available with the Dexcom G6 CGM System?

No. A cellular plan isn’t required to connect your Dexcom G7* sensor to your watch. The sensor connects to your Apple Watch using Bluetooth.

Do I need to have a cellular plan for my Apple Watch to be able to use the Direct to Watch Feature?

Currently, the Dexcom G7 Direct to Watch feature is only compatible with Apple Watch. See dexcom.com/compatibility for more information.

What smartwatches have Direct to Watch compatibility?

In Standard Smartwatch mode, there is no direct connection between the Dexcom G7 sensor and the smartwatch, so users must keep their smartphone within 6 meters to receive glucose readings on their smartwatch.

How can I tell if I am in Direct to Watch Mode or Standard Smartwatch mode?

No, Direct to Watch can’t share real-time glucose data to Health App partners like Sugarmate or Happy Bob.

Will my Apple Watch* share glucose data with Health Apps like Sugarmate or Happy Bob?

Your watch will mirror the settings of your smartphone. To update your settings follow these steps.

How can I change the alert settings on my watch?

To set up Dexcom G7 Direct to Watch, you must have an iPhone* that is running iOS 17 or later and an Apple Watch Series 6 or later running watchOS10.

Direct to Watch

Getting to Know Direct to Apple Watch

How do I connect my G7 sensor directly with my Apple Watch?

What G7 features can I view on my Apple Watch when in Direct to Watch Mode?

Is Share available from my Watch when in Direct to Watch Mode?

When using Direct to Watch, will I get my numbers while I am swimming?

Dexcom Care is here to help.