Can I customize notification settings?

Yes, you can choose which glucose notifications you receive for each Sharer. Changes to settings in the Follow app do not affect the Sharer’s CGM settings.
To change notifications, follow these instructions:
  • If Sharer is sharing their trend graph, go to their graph and tap the gear icon.
  • If Sharer is not sharing their trend graph, tap in the list view and make changes. Sharer decides if you can view their trend graph.

LBL-1000005 Rev004

Dexcom Care is here to help.

Reimbursement & insurance support

A summary of online resources and enroll to speak with our Insurance Specialists.

Financial assistance

Those in need of copay assistance can take advantage of the Dexcom G7 Patient Benefit Program.

CGM & Diabetes Education

Support with setting up your app or receiver, and you can book a training session with a Certified Diabetes Educator (CDE).

Technical product support

For troubleshooting technical issues, with the Dexcom CGM mobile app, receiver or the Dexcom sensor.
Dexcom, Dexcom G6, Dexcom G7, Dexcom G5 Mobile, Dexcom G4, Dexcom Follow, Dexcom Share and Dexcom Clarity are registered trademarks of Dexcom Inc. in the U.S. and may be registered in other countries.

LBL-1001709 Rev001

• LBL-1000005 Rev004

© © 2024 Dexcom Canada, Co. All rights reserved. This product is covered by US Patent.

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