CGM Coverage with Manulife
Not all group health insurance plans with Manulife may have adopted standard CGM coverage. Please confirm your coverage through the insurer’s contact centre, member website or mobile app.
Does Manulife provide Dexcom CGM coverage?
Most plan members with diabetes who are using insulin regularly and have group health insurance coverage with Manulife are eligible for Dexcom G7 coverage.
Do I need a prescription to qualify for coverage
Yes, you will need a valid prescription. Your doctor or prescribing pharmacist can provide you a prescription for Dexcom G7. They can switch you from Dexcom G6 to Dexcom G7 without a new prescription.
What do I need to get coverage approval?
For eligible Manulife plan members with type 1 or type 2 diabetes using insulin and a prescription for Dexcom G7 and G6, coverage for Dexcom G7 and G6 supplies will be automatically approved right at pharmacy.
How long am I approved for?
Check with your insurer through their contact center, member website or mobile app for coverage details.
Where can I get my Dexcom CGM supplies?
You can pick up your Dexcom G7 CGM supplies from your pharmacy of choice.
Will I have any out-of-pocket costs?
For eligible Manulife plan members with type 1 or type 2 diabetes using insulin and a prescription for Dexcom G7, your pharmacist can bill the cost of your Dexcom supplies directly to Manulife. This can significantly reduce your out-of-pocket cost.While your plan’s typical pharmacy copay would normally apply, to improve your purchasing experience, we have worked with Manulife to establish the Dexcom CGM Patient Benefit Program that will cover most if not all your copay for Dexcom G6 or G7 supplies in pharmacy. This program will cover up to 20% of the cost of Dexcom supplies, when dispensed and directly billed to Manulife by a pharmacist.
Here’s how to take advantage of the co-pay program:
For Dexcom G6, contact Dexcom Canada Customer Service toll-free at 1-844-832-1810, Option 1 (Monday-Friday, 9am-8pm ET) to access your pharmacy co-pay certificate by email, and take the certificate to your pharmacy for activation.
For Dexcom G7, click on the appropriate link below to download a copay certificate to bring with you to your pharmacy.
Do you have questions?
Our team is here to help! One of our Insurance Specialists can assist you in determining your coverage for Dexcom CGM. Get started by filling out our online form or call us at 1-844-832-1810
*Based on reasonable upcharge, mark-up and customary pharmacy dispensing fee.
† Best available information as of June 14, 2024. Subject to change.
† Best available information as of June 14, 2024. Subject to change.