CGM Coverage with GreenShield

Not all group health insurance plans with GreenShield, or administered by GreenShield’s HBM+ division, may have adopted standard CGM coverage. By example, some plans may mimic provincial government formulary coverage. Please confirm your coverage through the insurer’s contact center, member website or mobile app.
Does GreenShield provide Dexcom CGM coverage?
Most plan members with diabetes who are using insulin regularly and have group health insurance coverage with GreenShield are eligible for Dexcom G7 coverage.
Do I need a prescription to qualify for coverage?
Yes, you will need a valid prescription. Your doctor or prescribing pharmacist can provide you with a prescription for Dexcom G7. They can switch you from Dexcom G6 to Dexcom G7 without a new prescription.
What do I need to do to get coverage approval?
For eligible GreenShield plan members with type 1 or type 2 diabetes using insulin and a prescription for Dexcom G7, coverage for Dexcom G7 supplies will be automatically approved right at pharmacy.
How long am I approved for?
Check with your insurer through their contact center, member website or mobile app for coverage details.
Where can I get my Dexcom CGM supplies?
You can pick up your Dexcom G7 CGM supplies from your pharmacy of choice.
Will I have any out-of-pocket cost?
For eligible GreenShield plan members with type 1 or type 2 diabetes using insulin and a prescription for Dexcom G7, your pharmacist can bill the cost of your Dexcom supplies directly to GreenShield. This can significantly reduce your out-of-pocket cost.
While your plan’s typical pharmacy copay may normally apply, to improve your purchasing experience, we have worked with GreenShield to establish the Dexcom CGM Patient Benefit Program that will cover most if not all of your copay for Dexcom G7 supplies in any pharmacy. This program will cover up to 20% of the cost of Dexcom G7 supplies, when dispensed and directly billed to GreenShield by a pharmacist.
To take advantage of the Dexcom G7 co-pay assistance program, click on the appropriate link below to download a copay certificate to bring with you to your pharmacy.
Are there any other support programs available to help me manage my diabetes?
Dexcom Canada has partnered with GreenShield to provide plan members with convenient access to Dexcom CGM supplies combined with virtual diabetes coaching support through the Digital Diabetes Care Program.
If you are eligible for Dexcom CGM coverage as a GreenShield plan member (outside Quebec), you can register for the Digital Diabetes Care Program, delivered by GreenShield Pharmacy, to obtain exclusive access to convenient and coordinated diabetes management support services including:
  • Automated Dexcom product shipments to your home
  • Preferred pricing for Dexcom CGM supplies
  • Direct billing of claims for Dexcom CGM supplies to GreenShield
  • Co-payment assistance for both Dexcom G6 and G7supplies
  • No-cost receiver if you don’t have a compatible smart device
  • Individualized diabetes management support using insights from your Dexcom Clarity app, with the GreenShield Pharmacy’s team of clinical pharmacists
  • Complimentary 30-minute clinical consultation by phone or video
  • Learn more here.
Do you have questions?
Our team is here to help! One of our Insurance Specialists can assist you in determining your coverage for Dexcom CGM. Get started by filling out our online form or call us at 1-844-832-1810.
*Based on reasonable upcharge, mark-up and customary pharmacy dispensing fee.
† Best available information as of June 14, 2024. Subject to change.

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