What happens if I have trouble starting my Dexcom G6 sensor session?
Please ensure that your Dexcom G6 transmitter is paired correctly and that your previous sensor session has ended.
To end the sensor session early in the Dexcom G6 app, go to Stop Sensor in the Settings menu. To end the sensor session early in your Dexcom receiver, go to Stop Sensor in the Menu.
Once stopped, you can’t restart the current sensor session.
For more information on how to pair your transmitter or end a sensor session, please reference pages 85-90 in the Dexcom G6 User Guide.
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How do I start my Dexcom G6 sensor?
When you start a new Dexcom sensor, you must enter a code into your display device to use Dexcom G6 without fingerstick calibrations. Please make sure to follow each onscreen prompt step by step.
What does the Signal Loss alert mean?
This alert tells you when you’re not getting Dexcom G6 readings. Your display device may be too far from your transmitter or there may be something, such as a wall or water, between your transmitter and your display device.