What do I do if my Dexcom G6 sensor wire breaks off?

Don’t ignore broken or detached sensor wires. A sensor wire could remain under your skin. If this happens, please contact our 24/7 Technical Support at 1-844-607-8398.

If a Dexcom G6 sensor wire breaks off under your skin and you can’t see it, don’t try to remove it. Contact your healthcare provider immediately. You should also seek professional medical help if you experience symptoms of infection or inflammation (such as redness, swelling, or pain at the insertion site).

Follow the Dexcom G6 instructions to help avoid this from happening. If you don’t, you could miss a severe low or high glucose event.

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