Why is my trend arrow missing when using Dexcom G7?
The trend arrow tells you the speed and direction of your glucose level. There are times that the Dexcom G7 sensor may be temporarily unable to accurately measure this and will not show trend arrow on your display device. When this happens, make sure to use your blood glucose meter to make diabetes treatment decisions.
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Why am I getting Signal Loss when using Dexcom G7?
The Signal Loss Alert occurs when your display device* temporarily stops getting glucose readings from your Dexcom G7 CGM sensor.
Why is my display device still Searching for sensor and not pairing with G7?
Pairing your G7 usually takes less than 10 minutes. If it takes longer, use these troubleshooting tips. You can also go to the Help screen on your display device for more information.
Why did my Dexcom G7 sensor fail?
If at any time during a sensor session your Dexcom G7 system detects that the sensor can no longer determine your glucose reading, you may receive one or both of the following alerts.