Why can’t I press the applicator button when inserting Dexcom G7?
Press the applicator more firmly against your skin before pushing the button. You can’t press the applicator button until you push the applicator so firmly against your skin that the clear safety guard pushes in. Then the button activates, and you can press it to insert the sensor.
If after following these steps, the applicator button still does not activate, please submit a Product Support Request form.
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What do I do with the applicator after use?
Dexcom recommends that users dispose of used Dexcom G7 applicators following local guidelines for blood-containing components.
What happens if my sensor insertion causes bleeding?
In order for the Dexcom G6 insertion needle to reach the interstitial fluid, it must penetrate the dermis layer of the skin, which has blood vessels scattered throughout. Penetration of these blood vessels causes bleeding if the needle pierces them.