What do I do if my G7 CGM values seem inaccurate?
Refer to the Dexcom G7 User Guide for information on Dexcom G7 accuracy. For further support needed, you can also reach out to Dexcom 24 Hour Technical Support or the Dexcom CARE team for immediate assistance.
For additional information on BGM vs CGM readings try this helpful FAQ
Global Technical Support - Product troubleshooting or replacement inquiries
1-844-607-8398
Available 24 hours a day; 7 days a week
Available 24 hours a day; 7 days a week
Dexcom CARE - Dexcom CGM training, software downloads, and tutorials
1-888-738-3646
Monday - Friday 6 AM - 5 PM PST (All hours subject to change)
Monday - Friday 6 AM - 5 PM PST (All hours subject to change)
MAT-1047
Related articles
Is my Dexcom sensor accurate?
The test your doctor does is considered a more accurate glucose number than any products you use at home. Both BGMs and Dexcom G6 are compared to that doctor’s test to measure accuracy in clinical studies.
BG meter vs. G7 CGM reading
Wondering why your blood glucose (BG) meter and Dexcom G7 Continuous Glucose Monitor (CGM) reading are not the exact same number? Learn why the numbers differ.
BG meter vs. G7 CGM reading
Wondering why your blood glucose (BG) meter and Dexcom G7 Continuous Glucose Monitor (CGM) reading are not the exact same number? Learn why the numbers differ.