Why am I not seeing my Dexcom CGM data in third party Dexcom connected partner applications?
In order to receive and see your Dexcom CGM data in third-party apps and devices that are Dexcom connected partners (e.g. Digital Health apps and Lifestyle devices), please ensure the following settings:
- You have consented to share your data with Dexcom during or after account set-up, and consented to sharing with compatible connected applications or devices.
- In your CGM app, ensure you have turned on Share.
- You have authorized the Dexcom connected partner application to receive your Dexcom CGM data.
- You have an active Internet connection on your phone.
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When will insulin pumps connected to Dexcom G6 be compatible with Dexcom G7?
Dexcom is working closely with our insulin pump partners to integrate Dexcom G7 into current and future automated insulin delivery (AID) systems as quickly as possible.
I am currently using Dexcom G7 and I would like to use an insulin pump connected to Dexcom.
If you were prescribed G7 and you need to switch back to Dexcom G6, reach out to your doctor and obtain a new prescription for Dexcom G6.