Compatibility
Smartphone Compatibility
I am currently using Dexcom G7 and I would like to use an insulin pump connected to Dexcom.
If you were prescribed G7 and you need to switch back to Dexcom G6, reach out to your doctor and obtain a new prescription for Dexcom G6.
What is the orange phone icon on my Apple Watch Screen?
When you see the orange phone icon beside your sensor reading on your Apple Watch screen, this means that Direct to Watch mode is temporarily not working.
When will insulin pumps connected to Dexcom G6 be compatible with Dexcom G7?
Dexcom is working closely with our insulin pump partners to integrate Dexcom G7 into current and future automated insulin delivery (AID) systems as quickly as possible.
Why am I being asked to update my smartphone’s operating system (OS) to continue getting Dexcom G7 app updates?
We assess whether to keep supporting older Operating Systems (OS) for Dexcom apps on an annual basis.