Do I need to use my receiver?

Medicare requires the use of the receiver for their patients. For all other payers, the patient has the choice of what device to view their numbers. Users can also view their numbers on both their phone* and receiver if they choose.
*Compatible smart devices sold separately. To view a list of compatible smart devices, visit dexcom.com/compatibility

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Do I need to use my Dexcom receiver for my Dexcom Continuous Glucose Monitoring (CGM) System to work?

You have the flexibility to use only the Dexcom G6 app, only the Dexcom receiver, or both at the same time, depending on your diabetes management preferences.
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Do I need to use my receiver with Dexcom G7 CGM?

You have the option to use only the Dexcom G7 app on a compatible smart device, * only the receiver, or both at the same time.

What can I do to make my G7 receiver pair with the sensor?

If you are having trouble pairing your G7 CGM receiver to your sensor, try pairing again but keep the sensor within 3 feet of the sensor.
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