Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

https://dexcom.com/content/footer-international

global-international-footer

en-us/start -- US Lead Gen Form Page

Get Started with Glucose Sensing

FAQ - how can I customize clarity Page Preview Card

How can I customize Dexcom Clarity? 

FAQ - computer/internet configurations for clarity - Page Preview Card

What are the computer and internet configurations for Dexcom CLARITY?

What are the computer and internet configurations for Dexcom Clarity?

FAQ - How do I log into clarity - Page Preview Card

How do I log into Dexcom Clarity?

FAQ - What is clarity - Page Preview Card

What is Dexcom CLARITY Diabetes Management Software?

What is Dexcom Clarity Diabetes Management Software?

FAQ - How do I share data - Page Preview Card

How do I share data with my clinic using Dexcom Clarity app?

Clarity Grid / Toggle Grid Layout

Image Card - Submit Tech Support

Image Card - Request Overpatches

Image Card - Open Support Chat

Contact Dexcom directly

Grid / Toggle Grid Layout - More Support Options

help-center-search

Category Search banner

The Ambulatory Glucose Profile (AGP) is a licensed, standardized glucose report created by the International Diabetes Center (IDC). AGP provides a standard set of information and graphs relating to your diabetes management and is only one part of understanding your glucose patterns.

What is the AGP report?

Glucose Management Indicator (GMI) approximates the laboratory A1C level expected based on average glucose measured using continuous glucose monitoring (CGM) values.

What is Glucose Management Indicator (GMI)?

Time In Range in diabetes is the percentage of time spent with glucose levels in a healthy range, defined by the International Consensus on Time In Range as 70-180 mg/dL.

What is Time in Range?

To create an online account with Dexcom, take the following steps.

How Do I Create an Online Account?

Dexcom Clarity software for your compatible smartphone* or computer is an important part of your diabetes management.

Go to clarity.dexcom.com from an internet browser with internet connection.

How do I get to Dexcom Clarity? 

Yes, Dexcom G6 is compatible with the Dexcom Clarity software. Patients will not need to register again, nor download a new Dexcom Clarity app, if they have an existing account.

Is Dexcom Clarity compatible with Dexcom G6?

Dexcom G7 1.9.0 and above introduce a new and improved look for in-app messages. These messages will keep you informed of important product updates, like when a new app update is available.

What are the new messages I’m seeing in the G7 app?

You must have a Dexcom account to use Dexcom Clarity. You must use the same Dexcom account for all your Dexcom devices.

When you manually log an insulin event from the History tab, you’ll see insulin data show up in the Clarity Card Insulin Summary.

What is found in the Clarity Card Insulin Summary?

If you upload your Dexcom receiver to your personal Dexcom Clarity account, you can share your data with your clinic. You will need to accept a sharing invitation from your clinic to begin sharing. 

How do I share data with my clinic using a Dexcom receiver?

Learn how you can download the Dexcom Clarity App to your compatible smart device.

Download the Dexcom Clarity app

A broadband network connection of 1.5 Mbps or more is required to install the software from the web, upload data or view the online User Guide.

Dexcom Clarity provides recently available CGM information from the Dexcom CGM app or receiver. Use the current information on the CGM app or receiver for treatment decisions, not the information from Dexcom Clarity as that information is outdated.

Why is my data not up to the minute in Dexcom Clarity?

When the low utilization filter is applied, days with less than 50% CGM data capture will display.

What is a low utilization day?

All data uploaded to Dexcom Clarity will remain accessible as long as the product is available for use. 

How far back can I access my data in Dexcom Clarity?

Your clinic uses their Dexcom Clarity clinic account to invite you to share data with them. The invitation includes a sharing code that you enter in Settings of your Dexcom Clarity account or app.

How do I set up data sharing with my clinic?

As part of the Dexcom G7 2.5 app update, you can now easily share your data with your healthcare team through the Dexcom G7 App.

How do I share my Clarity data with my doctor using the Dexcom G7 or Dexcom Clarity app?

Use Settings to customize data display and sharing. Changes only apply to Dexcom Clarity and do not change any settings on your Dexcom CGM system.

Is Dexcom Clarity compatible with all Dexcom CGM System platforms? 

For every release, a notification banner is posted at the top of the Dexcom Clarity on the day of the release. Follow the banner’s link to read the release notes.

How do I know when Dexcom Clarity has been updated?

Daily statistics are calculated values for the individual day of the week over the date range selected. For example, if the date range is for 14 days, all the CGM values collected on the two Mondays would be used in the Monday calculations.

How are the Daily and Hourly Statistics calculated?

Yes. Dexcom Clarity has the option to export data as a CSV file viewable in Excel Visit Clarity and click the export icon from any Reports page.

Can I export raw data?

Go to the Dexcom Clarity app and follow these steps in order to share diabetes data with your clinic.

The new Clarity Card Insulin Summary is available in Dexcom G7 1.9.0 and above for iOS and Android.

What is the Clarity Card Insulin Summary?

If you’ve already confirmed your username and password are correct, you may need to check your phone settings next.

Clarity reporting software

Clarity reporting software topics

Popular FAQs

Need additional help?

Submit a tech support request

Request Dexcom overpatches

Chat with live tech support

Still need answers?