Getting through airport security with the Dexcom CGM System
Our goal is to ensure you're well-equipped and as prepared as possible when travelling with your Dexcom CGM. We're here to guide you through the process, providing resources and steps so you or your family can feel at ease.
Steps to get ready for your trip!
Step 1: Medical Device Notice
Step 2: Inform Security Personnel
Step 3: On the Plane
Additional Resources
Key takeaways
- Use hand-wanding, pat-downs, visual inspections, or walk-through metal detectors and AIT body scanners during security checks to protect your CGM device
- Dexcom G6 Users: Avoid AIT body scanners and x-ray machines
- Uncomfortable with a metal detector? Inform security and request a pat-down with a visual check of the device
- Don’t put your Dexcom CGM System components through x-ray machines. Place all components in a separate bag before handing over to the Security Officer for inspection
Still have questions?
Please contact a Dexcom Tech Support representative via NZMS Diabetes, a Dexcom Company at 0508 634 103 or at [email protected]
*This page only covers the Dexcom CGM System. It doesn’t cover steps you need to take when traveling with your smart device. See your smart device’s user guide for travel tips.