What do I do if I receive the Sensor Failed alert?

This issue may happen anytime during a sensor session. If you get this alert, go to its Help screen for more information.
You won't get sensor readings or alerts until you start a new sensor.
  1. Remove sensor now
    Tip: Peel off patch from edge.
  2. Insert and pair new sensor
  3. Review Choose Sensor Site by Age in Inserting Sensor.

MAT-1578

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Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom G7, Dexcom ONE+, Dexcom G6, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.
Always read the label and use only as directed. Read the warnings available on dexcom.com/downloadsandguides before purchasing. Consult your healthcare professional to see if this product is right for you. This product is a continuous glucose monitoring system indicated for the management of (type 1, type 2, gestational) diabetes in people age 2 years and older where self-monitoring of blood glucose (SMBG) is indicated.
New Zealand Medical & Scientific Limited is a subsidiary of Dexcom. New Zealand Medical & Scientific, 2A Fisher Crescent, Mount Wellington, Auckland, New Zealand,1060.

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• MAT-1578

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