Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

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Your phone settings can prevent the Dexcom Follow app from working. 

What are the recommended Android phone settings?

The latest Follow release contains important updates to the app that improve user experience and enable Dexcom to better serve its customers.

Why was I asked to update my Dexcom Follow app?

Yes, you can choose which glucose notifications you receive for each Sharer.

Can I customize notification settings?

Remotely monitor a Dexcom CGM user&#x27;s glucose with the Dexcom Follow app.

What is Dexcom Follow?

Allow notifications from Follow in your smart device settings.

What should I do if Follow says notifications are off?

Yes, you get Follow notifications when the app is closed.

Will I receive notifications if the Follow app is closed?

No, your smart device must have sound enabled to receive notification sounds.

Will I receive notification sounds if my smart device is muted, on vibrate or set to Do Not Disturb?

To see the last 24 hours of Sharer&#x27;s glucose readings

How can I see the last 24 hours of my Sharer&#x27;s glucose readings?

If you’re changing your smart device, install the Dexcom Follow app on your new device. Your Sharer must remove you from their Followers, then invite you again.

How do I follow using my new smart device?

Support for the Android Do Not Disturb Permission was introduced with the release of G6 Android app version 1.9.0.

Sharing with Followers

Using the Follow App

What are the recommended Android phone settings?

Why was I asked to update my Dexcom Follow app?

Can I customize notification settings?

What is Dexcom Follow?