If I am replacing my compatible smart device, what will I need to do?
The Dexcom G7 sensor can only connect with one smart device at a time. If you get a new smartphone, for example, you need to go into your old smartphone's Bluetooth settings and turn Bluetooth off. Wait at least 15 minutes before you can connect your new smartphone to your Dexcom G7 sensor.
To connect your new smart device, install the Dexcom G7 app. After it is installed (and after you have waited 15 minutes after turning Bluetooth off and on), log into your Dexcom account, go through the app setup wizard, and enter the Dexcom G7 pairing code when prompted. You can find the pairing code on the sensor applicator, or in your old smartphone's Dexcom G7 app under Connection > Sensor.
For a list of compatible smart devices, visit dexcom.com/compatibility/dexcom-g7-app
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