How soon will Dexcom support new operating system (OS) versions after they are released?
Dexcom tests all apps on new OS versions, including public betas, after the OS is released. It may take several days or more to complete testing and update the app to be fully compatible with a new OS version. Dexcom recommends checking the compatibility before installing a new OS version on your smart device, and not installing the new version until we approve it.
If you have installed a beta OS version on your smart device and need to revert to a commercially available version, consult your OS developer's instructions.
We encourage you to not install any beta OS version on your smart device while you are using it to run a Dexcom app.
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