How do I connect my G7 sensor directly with my Apple Watch?
With Direct to Watch mode, you can see your CGM information on your smartwatch, even when you’re not near your phone†.
Setup
In your phone app, go to Connections > Direct to Watch to begin. Then follow the on-screen instructions in your Dexcom G7 app to set up. Your smartwatch will load the app. If it doesn’t, open the smartwatch app on your phone. In the My Watch tab, go to the Available Apps list, find Watch, and tap Install.
Tips
- See an orange phone icon: Keep your phone nearby. When you see the orange phone icon beside your sensor reading, Direct to Watch mode is temporarily not working. Your smartwatch isn’t getting information from the sensor. Instead, it's copying from your phone, so you need to keep your phone nearby. When the phone icon disappears, Direct to Watch mode is working. Your smartwatch is getting information from your sensor, so you don't have to keep your phone nearby to receive glucose readings.
- Open watch app while changing settings: The watch app copies settings from your phone app. Whenever you change your CGM settings on your phone app, open and display the app on your smartwatch while your phone is nearby to ensure settings are copied to the smartwatch.
- Allow notifications in Focus mode: Manage your phone settings to allow Dexcom notifications while your phone is in focus mode.
- Sensor transition: When you start a new sensor, the phone app will prompt you to pair your sensor with your smartwatch.
- Switching smartwatches: Your CGM only lets you pair your sensor with one smartwatch.
- Mirror iPhone Alerts from the G7 phone app: Keep this feature on in the watch app on your phone. If you turn it off, you won't get alerts on your watch in either Standard Smartwatch mode or in Direct to Watch mode.
Onboarding Journey:
> DTW card in Connections
- Provides a brief description.
- Tap for more info.
> Requirements check (pass)
- Button becomes available to initiate DTW onboarding.
> Onboarding 1: Video
- Overview of how DTW works.
- Video in Appendix.
> Onboarding 2: Swipe kill
- Warning to keep the app running to continue getting readings and alerts.
> Onboarding 3: Share
- Share will not be available frm the Watch on this release (it's planned for the following DTW release).
- A user will need their phone nearby for their Followers to see readings.
> Onboarding 4: Session Transition
- Explains that users must first pair their sensor with the phone, then the app will begin trying to pair with their watch.
* Smart device sold separately. To view a list of compatible devices, visit dexcom.com/compatibility
† Compatible smartphone is required to pair a new Dexcom G7 sensor with an Apple Watch. Dexcom G7 users must continuously have their smartphone within 6 meters to utilize Share/Follow. Share/Follow is not available with Apple Watch by itself.
† Compatible smartphone is required to pair a new Dexcom G7 sensor with an Apple Watch. Dexcom G7 users must continuously have their smartphone within 6 meters to utilize Share/Follow. Share/Follow is not available with Apple Watch by itself.
MAT-1802