Setting Up Your System
Setting Up Sharing and Dexcom Clarity
What are the recommended Dexcom G7 Android smartphone settings?
Your smartphone settings can prevent the Dexcom G7 app from working. Learn more about the settings that will allow your app to work as expected.
Can I use Dexcom G6 components with my Dexcom G7 CGM System?
No. Dexcom G6 sensors, transmitters, and receivers are not compatible with the Dexcom G7 CGM System.
What are the recommended Dexcom G7 iPhone Settings?
Your smartphone settings can prevent the Dexcom G7 app from working. Learn more about the settings that will allow your app to work as expected.
How do I share my glucose data with the Apple Health app?
How to share glucose data with Apple Health
Troubleshooting (Setting Up Your System)
How can I prevent any issues while traveling?
We understand that traveling requires careful planning, and we want to ensure your journey is as smooth as possible.
Can I download the app whilst travelling?
You can download the app while traveling since the download is tied to your App Store or Google account's country settings, which don't change when you travel.
Why can't I press the applicator button?
Press the applicator more firmly against your skin before pushing the button.
Can I travel with my Dexcom G7?
Absolutely! You can take your Dexcom G7 with you when you travel. Just remember not to uninstall and reinstall the app outside of your home country.