Payment

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My payment is not going through. What should I do?

You can try a different card, or contact the card issuer.
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Can I remove cards from my account?

Yes, you can remove cards you no longer wish to use. Log in to your Account and go to the Payments section. Simply click the "X" next to the card you wish to remove.

What payment methods does the Dexcom Store support?

We accept Visa, MasterCard and American Express credit cards and Visa Debit and Debit MasterCard.

I am funded for the Dexcom G6, why am I being asked to pay for my supplies?

Currently the Dexcom Store is only available to self-funded customers. If you wish to place an order for funded supplies please contact our Customer Services team on 0800 031 5761.

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