Why is my Dexcom G6 trend arrow missing?

The Dexcom G6 Continuous Glucose Monitoring (CGM) System displays a trend arrow on your Dexcom app or Dexcom receiver.^* It tells you the speed and direction of your glucose levels – where you are, where you’re heading and how quickly so you can make diabetes treatment decisions.

Read our blog to learn more about how to interpret your real-time CGM data.

When there’s no trend arrows on Dexcom G6, it means that more glucose readings are needed to establish your trend. This often happens when you start a new Dexcom sensor session. Your trend arrow should display on your Dexcom G6 app or receiver^* after a few readings.

If your trend arrow still doesn’t appear, contact the Dexcom support team or submit a Product Support Request.

Please note that you need both a trend arrow and CGM reading to make a treatment decision. Be sure to use your blood glucose meter (BGM) until the issue is resolved.

* Display devices sold separately. For a list of compatible smart devices, please visit www.dexcom.com/compatibility. The optional receiver may be purchased through the Dexcom Store.