What does Pairing Unsuccessful mean?
If your transmitter didn't pair with your display device, and you are seeing a Pairing Unsuccessful alert, please follow these instructions:
- Make sure the transmitter is snapped into a sensor and is flush with the sensor pod.
- Use your meter. No alarm/alerts or Dexcom ONE readings will be available until fixed.
- Make sure the transmitter SN in Settings matches the transmitter SN on the transmitter box.
App: For more information, tap Help.
LBL-1000734 Rev001