Why can’t I press the applicator button?

Press the applicator more firmly against your skin before pushing the button. You can’t press the applicator button until you push the applicator so firmly against your skin that the clear safety guard pushes in. Then the button activates, and you can press it to insert the sensor.
If after following these steps, the applicator button still does not activate, please contact Technical Support for product troubleshooting inquiries.
1300 851 056
Open 24/7
https://amsldiabetes.com.au/dexcom-technical-support-request/

LBL-1003716 Rev 003

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Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.
ALWAYS READ THE LABEL AND FOLLOW THE DIRECTIONS FOR USE. Read the warnings available on dexcom.com/downloadsandguides before purchasing. Consult your healthcare professional to see if this product is right for you. This product is a continuous glucose monitoring system indicated for the management of (type 1, type 2, gestational) diabetes in people age 2 years and older where self-monitoring of blood glucose (SMBG) is indicated.

MAT-4989

• LBL-1003716 Rev 003

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