Troubleshooting


Troubleshooting (Setting Up Your System)

Why is My Dexcom Device Still Searching?

Pairing usually takes less than 5 minutes. If it takes longer, use these troubleshooting tips. You can also go to the Help screen on your display device.
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Troubleshooting (Using Your Dexcom CGM)

Android™ 15 is compatible, but I am still experiencing Signal Loss.

Dexcom G7 is now compatible* with the latest version of Android 15.

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