Introduction to Dexcom CGM
Common Dexcom CGM Questions
I'm an existing customer. Can I upgrade to Dexcom G6?
Yes, please go to https://www.dexcom.com/global or contact your local Dexcom Representative for more details.
What are the main differences between Dexcom G5 Mobile and G6?
The Dexcom G6 is the latest generation of CGM available from Dexcom.
Common Activities with Dexcom CGM
What components are required with the new G6 system?
A new Dexcom patient will receive the Dexcom G6 system including a–transmitter and sensors.
Where and How to Order
Who Can Use Dexcom CGM?
Is this product approved for Pediatrics?
Yes, Dexcom G6 is indicated for children as young as 2 years old.
What is the Dexcom G6?
The Dexcom G6 is Dexcom's latest generation continuous glucose monitoring (CGM) system. Unlike previous generations, this CGM system is factory-calibrated—so zero fingersticks are required.
Setting Up Your Smartphone or Receiver
How do I set up the Dexcom G6 with my phone?
The Dexcom G6 app has to be downloaded and is different from the Dexcom G5 Mobile app.
Using the Follow App
What are the recommended iPhone settings?
Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected.
What are the recommended Android phone settings?
Your phone settings can prevent the Dexcom Follow app from working. Learn more about the settings that will allow your app to work as expected.
What is Dexcom Follow?
Remotely monitor a Dexcom CGM user's glucose with the Dexcom Follow app.