Dexcom CGM support

With our tutorials and FAQs, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM).

Support and education

Dexcom CARE

Are you new to the Dexcom CGM System? Our Dexcom CARE team can help you get started.
  • Learn more about Dexcom CARE

Quick Start & User Guides

Access helpful Tutorials, Quick Start and User Guides for all Dexcom products and accessories.

Training and Videos

Browse our training videos to learn more about Dexcom CGM.
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Stelo sensor

Looking for Stelo Glucose Biosensor product support?

  • Visit stelo.com/support

Need technical support?

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Submit a tech support request

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Request Dexcom overpatches

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Chat with live tech support

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Upgrading to Dexcom G7 is simple if you use Dexcom G6!

Dexcom G7 has all the capabilities you know and love about Dexcom G6, with some amazing new upgrades; we can’t wait for you to experience it.
Click the link below to learn more about upgrading.
  • Upgrading to Dexcom G7
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Browse Dexcom FAQs

Find answers to your questions about Dexcom Systems, software and diabetes.
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Interested in getting Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.
  • Take the next step

Contact Dexcom

Can’t find what you’re looking for? Contact our customer support team who can help you.
Compatible smart devices sold seprately. For a list of compatible devices, visit dexcom.com/compatibility *To learn more about insulin pump integrations and compatibility with Dexcom G6, visit dexcom.com/g6/integrations-and-compatibility.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G7 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G7 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.
 
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