Get the most out of your Dexcom G7 CGM system with Dexcom CARE classes
Free expert-led education and support to help you feel confident every step of the way
Dexcom CARE is a free, expert-led resource available to all Dexcom patients and those considering CGM. From getting started to personalizing your settings to diving into your data, our virtual classes are here to help you feel confident using your Dexcom G7 or Dexcom G7 15 Day.
Free Dexcom CARE classes to support you every step of the way
Join free virtual sessions led by Dexcom CARE educators to learn key features, helpful tips, and what to expect with Dexcom G7 CGM. Choose a topic and save your spot.
Dexcom G7 app setup & basics
Best for those setting up the Dexcom G7 app
for the first time
See how easy it is to set up the Dexcom G7 app and personalize it for you. Dexcom CARE educators will
take you through the G7 app, tab by tab. You will learn about trend arrows, customizing alerts, how to switch to your next sensor, and more.
Class time: 30-45 minutes
Dexcom G7 receiver setup & basics
Best for those setting up the Dexcom G7
receiver for the first time
In this session, you’ll learn how to set up your Dexcom G7 receiver, customize alerts, switch to your next sensor, and navigate everyday use with more confidence.
Class time: 30-45 minutes
Beyond numbers: what Dexcom CGM can do for you
Best for those new to Dexcom CGM,
or who need a refresher
Learn more about the value of Dexcom CGM technology, including real-time glucose numbers, trend arrows, and alerts. Plus, learn how to understand trends from past readings.
Class time: 30-45 minutes
Dexcom Clarity: trend reports and CGM data sharing
Best for those who want to dive deeper
into their CGM data
See how Dexcom Clarity compiles your CGM data to highlight trends over time and create reports that you
can share and review with your doctor.*
Class time: 30-45 minutes
Find answers fast: browse FAQs
Browse FAQs to find answers to common questions about how to use Dexcom CGM Systems, apps like Dexcom Clarity and Dexcom Follow, and more.
For general inquiries and education, call (888) 738-3646 (available Monday through Friday, 6:00 am – 5 pm PST). For product support, call (844) 607-8398 (available 24/7).
All-in-one support, now a click away
Managing your support experience is easier than ever. With My Dexcom Account, you can track shipments, chat with support, and manage your profile—all from one place.
To submit a support request, log in with your Dexcom account info, click “Get product support” and fill out the form. You can also submit a ticket as a guest.
*Patient must first sync their Dexcom G7 data with the Dexcom Clarity app and consent to share their data with their healthcare provider. An internet connection is required for patients to send their glucose data to Dexcom Clarity via a compatible smart device: dexcom.com/compatibility.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom Continuous Glucose Monitoring System and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the Dexcom CGM do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.